CUSTOMER SUPPORT

How Can We Help?

Remote support, user manuals and program information, all in one place.

PROGRAMS

Programs that work better together

PC programs that integrate with the recording system.

Manggo Messenger chat screen

Manggo Messenger

An in-house messenger connected by extension number. Integrated with the recording system, it delivers call alerts and lets departments chat and share files quickly.

  • Find contacts by extension number
  • Incoming call alert integration
  • File transfer · Chat search
Call Popup screen

Call Popup

Shows who is calling on your PC screen the moment the phone rings. Check customer info and past call history before you answer.

  • Caller info shown instantly on incoming calls
  • Instant view of past call history
  • Log in with the same account as the recording web
RELEASES

Latest program versions

If the version installed on your PC is lower than below, we recommend updating.

ProgramLatest versionRelease date
Manggo Messenger v4.1.10 2026-10-02
Call Popup v3.2.0 2026-11-10
EduRecording installer v16.54 2026-11-10

For security, the installer is delivered directly by a representative or installed via remote support. Contact Customer Support if you need it.

HOW WE HELP

How we help when problems arise

Report

Let us know by phone at 1670-1369, by email or via the website inquiry form.

Remote diagnosis

We connect via remote support and identify the cause right away.

Resolution

We fix it remotely and visit the site if needed.

Follow-up

We confirm normal operation and advise how to prevent recurrence.

Need help right now?

Main 1670-1369 · [email protected]

Start remote support Call us