Follow along step by step and you'll get comfortable quickly, even as a first-time user. Videos play on CANCO's official YouTube channel.
Even first-time users can follow along step by step with the videos.
A quick tour: login → finding calls → recording and transcript → summary and to-dos → missed calls and promises → Call Popup.
1 min 17 sec17 scenes for staff, 8 for admins. Jump to any part with the section buttons on the guide page.
5 min 31 secJump straight to the scene you need and see step-by-step illustrated explanations.
Tutorial guide page →Short videos introducing features such as Call Popup, Shield and Promise Keeper.
EduRecording videos →See business call recording and in-house messenger features in short videos.
Business videos →A guide for first-time users of call recording for businesses and organizations, and for administrators. User section: 17 scenes. Administrator section: 8 scenes (5 min 31 sec).
User Guide
Administrator Guide
Follow along on screen from login to chat, notices, group rooms, mail, call recording, AI assistant and settings. (2 min 43 sec)
From installation and login to call popups, choosing a design, and approving your company network, follow along on screen. (1 min 59 sec)
When the phone rings, the name, affiliation, recent calls and notes pop up in the corner of your screen. (Feature videos · about 25 sec each)
Feature guides for Promise Keeper, missed-call alerts, Shield, response quality, call map and more. (Feature videos · about 25 sec each)
A quick look at notices, call recording, AI assistant and group rooms. (Feature videos · about 25 sec each)
Learn what EduRecording, the school call recording system, is in 2 minutes.
Learn more about EduRecordingWith remote support, a technician will walk you through it on your screen.
Remote support