Enterprise AI Solution

AI Call Recording System — Call Recording for Businesses, Hospitals and Institutions |

Recording every call + AI analysis for businesses, hospitals and institutions

Every call recorded
AI analysis
Automatic reports
Secure storage
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ABOUT

AI Recording Tailored for Businesses & Hospitals

CANCO's AI recording system is an integrated call recording solution specialized for business and hospital environments. Every call is fully managed with Whisper-based AI transcription, emotion-word detection, GPT summaries and automatic PDF reports.

0% Transcription accuracy
0/7 Real-time monitoring
0% Automation
AI Processing...
Transcription complete
Emotion analysis
Report generated
FEATURES

Core Features

The powerful features of our AI-based recording-every-call system

01

Whisper Transcription & GPT Summaries

When a call ends, the AI Whisper engine transcribes it automatically and GPT organizes the key points into a conversation summary report. Managers can grasp thousands of calls in seconds.

  • 95%+ transcription accuracy
  • Real-time speech-to-text
  • GPT-based automatic summaries
  • Automatic cloud storage
AI speech transcription and summaries
02

Emotion-Word Detection + Automatic Reports

AI automatically detects profanity, threats, verbal abuse and emotion words, and calls classified as high-risk immediately trigger manager alerts and automatic PDF reports.

  • Real-time profanity/threat detection
  • Automatic manager alerts
  • Automatic PDF reports
  • Usable as legal evidence
Emotion-word detection and automatic reports
03

AI Analysis & Statistics Dashboard

Every recorded call is automatically classified by the AI analysis engine and visualized as statistics by department, employee, emotion-word frequency and more. Managers can monitor communication quality across the organization in real time.

  • Positive/neutral/negative sentiment classification
  • Statistics by department/employee
  • Real-time monitoring
  • Service quality metrics
AI statistics dashboard
SECURITY

Secure Servers &
Hybrid Infrastructure

All recording data is stored independently on an in-house NAS or Windows Server. With no dependence on external clouds, you get both security and speed.

On-Premises Storage

Independent storage accessible only from your internal network

AES-256 Encryption

Recording files and transcripts stored encrypted

API Integration

Integrates with ERP, CRM and groupware systems

USE CASES

Industries

AI recording systems in use across a wide range of industries

Businesses

Customer service quality management, internal communication records, compliance

Contact center Sales team CS team

Hospitals

Patient consultation records, medical dispute prevention, appointment confirmation call management

Patient services Consultation room Customer center

Public Institutions

Complaint handling records, administrative transparency, audit record retention

Civil affairs office Administration Audit team

Legal / Finance

Legal evidence, financial transaction records, dispute prevention

Legal team Compliance Risk management

Raise work quality with AI-based recording of every call

CANCO provides a high-performance AI recording system that works in every environment, from businesses and hospitals to public institutions.

See Business Call Recording in Action

Manggo Recording — screens showing main-number, direct and extension calls recorded and transcribed by AI (demo data)

Business call recording dashboard — Manggo Recording calls and recordings
Business call recording dashboard — Manggo Recording calls and recordings
Business call recording AI transcription — call log and chat-style transcript screen
Business call recording AI transcription — call log and chat-style transcript screen
Call summaries and to-dos — call content organized by AI call recording
Call summaries and to-dos — call content organized by AI call recording
Service quality — answer rate, callback rate and call duration analysis by extension
Service quality — answer rate, callback rate and call duration analysis by extension
Call Popup — shows the customer's name, company and recent calls before you answer
Call Popup — shows the customer's name, company and recent calls before you answer
Missed-call deadline alerts — screen for assigning missed calls to staff
Missed-call deadline alerts — screen for assigning missed calls to staff