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[Manggo Recording] Keep Your Office 070 Number: Three Ways to Record Your Calls

2026-10-28  ·  조회 46  ·  댓글 0


Title: Keep Your Office 070 Number and Still Record Calls: Three Ways

Call recording — Keep Your Office 070 Number and Still Record Calls: Three Ways · Manggo Recording
Call recording — Keep Your Office 070 Number and Still Record Calls: Three Ways · Manggo Recording


"If we change our number, we'll have to notify every client…" This is the concern we hear most often as a reason for putting off call recording. Manggo Recording is a call recording service for businesses and hospitals, and you can start by recording main number, direct line, and extension calls on the company VoIP (070) setup you already use. The key is to start with your existing phones and numbers unchanged.

■ Looking at each type of call
1. Main number: This is where customers first call in with inquiries. Used together with inbound call management, it makes it easy to see which number each call came in through.
2. Direct number: These are calls staff have directly with clients. Many involve details such as orders and schedules that you may need to check again later.
3. Extension: Messages passed between departments can also be kept on record.

■ Q&A
Q. Do we need to buy new phones?
A. Our guidance is based on starting without replacing your existing phones.

Q. Is it possible in our company's environment?
A. Integration methods may differ depending on your VoIP provider and setup, so we will check your current environment and guide you.

■ Pre-start checklist
☑ Have you listed the numbers to record (main, direct, extension)?
☑ Have you checked your current VoIP provider and equipment?
☑ Have you decided how to let callers know the call is being recorded?

The last item is easy to overlook but essential. Keep your numbers as they are, and simply add a record.

To check your environment and get a consultation, contact CANCO Manggo Recording.

Call Recording Dashboard
Call Recording Dashboard

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