[Podo System] Getting asked "How long will it take?" often? Start by changing the waiting-area screen
2026-11-04 · 조회 55 · 댓글 0
Title: If You Keep Hearing "How Long Will It Take?", Start by Changing the Waiting-Area Screen
Customers in the waiting area have many questions. When is my turn, where do I pay, what should I do while I wait? Answering these one by one can actually slow down your service. Screens at the checkout counter and waiting area can help with guidance and make things much smoother.
■ What to Put on the Screen
1. The order → payment → pickup process, shown with images and short sentences
2. Questions often asked at the counter, such as payment methods and receipt information
3. News about new menu items and events that catch the eye while waiting
■ How to Run It with Podo System
- You can schedule guidance screens and promotional screens to alternate.
- Scheduling by time of day is possible, such as showing order guidance first during busy hours and new menu news first during quiet hours.
- When information changes, simply edit the content and upload it again. There's no need to print and post new materials.
■ Tips for Creating Your Screens
- One message per screen, with large text
- Sit in the farthest seat and check that it is readable
Reducing the waiting time itself may be difficult, but you can make the wait feel much more comfortable. A single screen can be the start.
If you'd like to learn about adopting waiting-area screen guidance, please feel free to contact CANCO.
Customers in the waiting area have many questions. When is my turn, where do I pay, what should I do while I wait? Answering these one by one can actually slow down your service. Screens at the checkout counter and waiting area can help with guidance and make things much smoother.
■ What to Put on the Screen
1. The order → payment → pickup process, shown with images and short sentences
2. Questions often asked at the counter, such as payment methods and receipt information
3. News about new menu items and events that catch the eye while waiting
■ How to Run It with Podo System
- You can schedule guidance screens and promotional screens to alternate.
- Scheduling by time of day is possible, such as showing order guidance first during busy hours and new menu news first during quiet hours.
- When information changes, simply edit the content and upload it again. There's no need to print and post new materials.
■ Tips for Creating Your Screens
- One message per screen, with large text
- Sit in the farthest seat and check that it is readable
Reducing the waiting time itself may be difficult, but you can make the wait feel much more comfortable. A single screen can be the start.
If you'd like to learn about adopting waiting-area screen guidance, please feel free to contact CANCO.
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