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[SK Broadband Business Products] Extensions, Call Transfer, Call Pickup: Three Ways VoIP (Internet Phone) Eases Call Handling

2026-11-03  ·  조회 60  ·  댓글 0


Title: Extensions, Call Transfer, Call Pickup: Three Call-Handling Tasks VoIP Takes Off Your Plate

"○○, you have a call!" Has a voice shouting over the partition ever been heard clearly by a customer who was on the phone? Switching to business VoIP (070) can reduce moments like this. Let's look at three features that make a real difference in daily work.

■ Extensions
Employees connect with each other using extension numbers. Even if you sit far apart, you just dial the number, so there is less need to get up and walk over.

■ Call transfer
This feature passes an incoming call on to the person in charge. When the person who answers connects the caller straight to the right person, customers don't have to repeat the same explanation from the beginning.

■ Call pickup
If the phone at the next desk is ringing and its owner is away, you can answer it from your own phone. It helps reduce calls that are missed because they just keep ringing.

Q. Can I keep my existing number?
A. Number porting is available. The procedure may differ depending on your current line, so we will check it together during your consultation.

Q. What are the rates?
A. You can check the rate table at skb.canco.co.kr.

Before your consultation, just jot down "who mainly answers which calls" and "who covers when someone is away," and setting up your configuration becomes much easier. CANCO Co., Ltd. is an official SK Broadband BP partner and handles everything from sign-up consultation to activation.

SK Broadband Business Products sign-up consultation 1899-3107 · skb.canco.co.kr

Call handling statistics screen
Call handling statistics screen

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